
Using the innovative CRM solution Rabbitchop, customers downloaded the cash vouchers to their mobile wallets, allowing them to visit Feng Ming anytime for enjoying the redemption of classic rice roll or other dishes. There’s no need to carry traditional physical cash vouchers, which not only enhances convenience for customers, but also helps merchants manage customer relationships more effectively. Through data analysis, businesses can gain a better understanding of customer needs, enabling them to develop more targeted marketing strategies.
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